Pyrénées landscape

FAQ

Need help? Check out our FAQ for quick and easy answers about the Pic du Midi.
I haven't received my ticket.

E-tickets are sent as PDF files to your email address. Depending on your email security settings, this automated email may sometimes end up in your "junk mail" folder. If you don't see it there, please use the contact form below.

Can I change the date and/or time of my ticket?

The general terms and conditions of sale provided to you specify that the ticket is valid only on the date and at the time indicated. Please note that once your purchase has been confirmed, tickets cannot be exchanged, modified, or refunded.

Do I need to book a tour in advance?

Online : By selecting the date and time of your visit. You can show your tickets on your smartphone or as a printed copy and go directly to the cable car station 10 minutes before the time indicated on your e-ticket.

On site: at the ticket office in La Mongie on the day of your visit, subject to availability. Since your visit may coincide with a busy period, we recommend that you reserve your spot on picdumidi.com to ensure you can visit.

Can I pay for my tickets with vacation checks?

Payment with "paper" vacation checks is accepted at the ticket office in La Mongie on the day of the visit, subject to availability.

You can reserve your seats online and pay with your Chèque-Vacances Connect.

Is the site open year-round?

The site is open practically year-round, with closures for technical maintenance in May and November. The site may close on an exceptional basis in the event of extreme weather conditions.

Pic du Midi Opening
How do I get to the Pic du Midi?

By cable car: Most visitors reach the Pic du Midi via the cable car that departs from the La Mongie ski resort. The cable car ride offers breathtaking views and takes about 15 minutes.

Access to the Pic du Midi is accessible on foot by summer 2026 via snow-free hiking trails. This is a high-mountain area; please check the routes on the appropriate topographic maps and review the weather forecast.

How to Get to the Pic du Midi
How long does the tour last?

We recommend that you take your time to fully enjoy your visit. Generally speaking, you should plan on spending about 2 hours here, but the duration is up to you—there’s no return time you need to confirm when making your reservation. Allow an additional hour for the Planetarium option.

Is there food available on site?

The panoramic restaurant Le 2877 offers regional dishes with a breathtaking view. Reservations are recommended.

BistrO Snack offers quick meals and snacks, with service available all day long.

More information

Is the site accessible to wheelchair users?

People with limited mobility, including visitors in wheelchairs, can visit the Pic du Midi site during the day.

The rooms at "Une Nuit au Sommet" are not accessible to guests with limited mobility. The Hôtellerie des Laquets, however, has one specially adapted room.

More information
Are babies allowed on the tour?

The cable car ride is not recommended for children under 3 years of age. We advise you to contact your doctor for medical advice. The elevation difference between La Mongie and the Pic du Midi (1,077 m) is covered in less than 15 minutes. The inner ear of very young children is not sufficiently developed to withstand the pressure caused by the speed of this ride. Starting at age 3, the body reacts naturally, allowing the child to make the ascent safely.

Can you visit the Pic du Midi while pregnant?

Pregnant women are strongly advised against climbing to the summit due to the high altitude. There is a risk of complications such as high blood pressure or premature labor. A pregnant woman living at an elevation below 500 meters should not go above 2,000 meters. We recommend that you contact a healthcare professional for more information.

Are there any restrictions on pets?

Pets are not allowed on the cable car or on the premises, with the exception of guide dogs for the visually impaired. You can arrange for your pet to be boarded: https://www.emmanimalis.com/

Is there a parking lot near the cable car?

Yes, free parking is available near the La Mongie station.

When should you go for a "Night at the Summit"?

Every night is unique; the seasons are all different and all beautiful, and everyone is free to choose their favorite season. The weather can be very crisp and clear in both winter and summer.

More information
What's the difference between "A Night at the Summit" and the Hôtellerie des Laquets?

These two experiences offer a chance to explore the Pic du Midi and its exceptional panoramic views via a cable car ride from La Mongie.

The Nights at the Summit offer an immersive program led by a guide, focusing on a behind-the-scenes tour of the Pic du Midi Observatory at 2,877 meters, learning about the stars, and stargazing.

TheLaquets Hotel (located at 2,620 meters) offers a high-mountain retreat perfect for meditation and contemplation, day or night, in the comfort of a Michelin-starred hotel. Dating back to 1930, the hotel was completely renovated in 2026.

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