FAQ

E-tickets are sent in PDF format to your e-mail address. In some cases, this automatic delivery may end up in “junk mail”, depending on your e-mail security level. Otherwise, please use the contact form below.

Our general terms and conditions of sale specify that the ticket is valid only on the date and at the time indicated. Please note that once your purchase has been confirmed, tickets cannot be exchanged, modified or refunded.

Online: by choosing the day and time of your visit. You can present your tickets on your smartphone or on a paper printout and go directly to the cable car station 10 minutes before the time indicated on your E-Ticket.

On site: at the ticket office in La Mongie on the day of your visit, subject to availability. Your date may be a very busy period, so we advise you to book your place on picdumidi.com to guarantee your visit.

Le site est pratiquement ouvert toute l'année, avec une fermeture pour maintenance technique durant le mois de mai et de novembre. Le site peut fermer exceptionnellement en cas de conditions météorologiques extrêmes.

By cable car: Most visitors reach the Pic du Midi by cable car from the La Mongie ski resort. The cable car ride up offers impressive views and takes around 15 minutes.

It isn't possible to reach the summit on foot for safety reasons : site machinery traffic, risk of falling rocks, etc. A local regulation is in force until the 1st of November 2024.

We recommend that you take your time to make the most of your visit. As a general rule, you should allow around 2 hours for your visit, but the duration is up to you; there is no return time to confirm when you book. You should allow an extra 1? hours for the Planetarium + Dome option.

- Le 2877 panoramic restaurant: serves regional dishes with a breathtaking view. Reservations recommended.you can reserve your table for the summit restaurant: https://picdumidi.com/fr/vente-en-ligne/reservation-restaurant

- Le Bistro: For quick meals and snacks, all-day service.

People with reduced mobility, including visitors in wheelchairs, can visit the Pic du Midi site during the day but cannot access the rooms for a Night at the Summit.

Children under the age of 3 are not recommended to take the cable car. We advise you to contact your doctor for medical advice. The difference in altitude between La Mongie and the Pic du Midi (1077 m) is covered in less than 15 minutes. The inner ear of very young children is not sufficiently developed to withstand the pressure of this rapid journey. From the age of 3, the body reacts naturally, allowing the child to make the ascent without danger.

Access to the summit is strongly discouraged for pregnant women due to the altitude. There is a risk of complications such as high blood pressure and premature delivery. A pregnant woman living below 500m should not exceed 2000m. We advise you to contact a health professional for further information.

Pets are not allowed in the cable car or on the site, with the exception of guide dogs for the visually impaired.you can have your pet looked after: https://www.emmanimalis.com/

Yes, free parking is available close to La Mongie station.

Every night is unique, the seasons are different and all magnificent, and everyone is free to choose their favourite season. The weather can be pure and clear in winter and summer.